Our Team
Raja Chandra
Founder & President
Raja Chandra
Founder & President
Raja Chandra is the visionary Founder and President of Apple Billing and Credentialing, a trusted end-to-end Revenue Cycle Management (RCM) company based in Atlanta, GA. With over 20 years of experience in medical billing, credentialing, and healthcare operations, Raja is recognized as a driving force behind innovative, results-driven RCM strategies that help healthcare providers maximize reimbursements and reduce claim denials.
Armed with a Bachelor’s degree in Biomedical Engineering, Raja began his journey in healthcare in 2003. His passion for operational excellence and leadership has been further enhanced through prestigious certifications from Harvard Business School Online, including:
- Organizational Leadership
- Business Analytics
- Management Essentials
- Strategy Execution
- Negotiation Mastery
- Leadership Principles
- Business Rhetoric
- Fundamentals of Academic Writing
These qualifications, paired with two decades of practical experience, allow Raja to deliver real-world solutions that directly impact practice profitability and sustainability……Read More
RCM Leadership Built on Results
Prior to founding Apple Billing and Credentialing in 2017, Raja held key roles in billing and management, including working as a medical biller, operations manager, and RCM consultant. In 2007, he co-founded Ajishra Technology Support and Meridian Medical Services, expanding his influence in both U.S.-based and offshore RCM operations.
Under his leadership, Apple Billing and Credentialing has grown into a powerhouse with over 300 employees globally, including 6 department heads and 24 team leads. Raja also serves as CEO of M.S. Solutions, a fully integrated offshore RCM company established in 2003.
Trusted Expertise in Medical Billing & Credentialing
Raja brings deep expertise in various EMR and Practice Management (PM) systems. His team specializes in:
1. EMR/PMS Implementation & Optimization
2. Denial Management & Claims Appeals
3. Insurance Verification & Pre-authorization
4. Digital Patient Communication & eBilling
5. Credentialing & Provider Enrollment
6. Real-time AI-Driven Pre-determination Estimates
7. API Integrations with Multiple PM Systems
8. Custom Analytics & Practice Benchmarking
He also provides consultation services to physicians looking to launch or expand private practices—offering business intelligence, location insights, and billing strategy for long-term success.
Driving Innovation Through AI & Automation
Apple Billing and Credentialing is at the forefront of AI-powered RCM automation. Under Raja’s leadership, the company has successfully integrated AI into pre-determination estimation and claim status checking, helping reduce turnaround times and increase clean claim rates.
Through custom API integrations with top PM systems, Raja ensures clients benefit from seamless data flow, automated workflows, and faster reimbursements.
Committed to Physician-Owned Practices
As an active supporter of the American Association of Physicians of Indian Origin (AAPI), Raja has sponsored over 50+ medical association events nationwide. He is a strong advocate for physician-owned private practices, working tirelessly to protect them from payer pressure and financial loss due to claim denials.
A Leader Beyond the Boardroom
When he’s not streamlining revenue cycles, Raja is challenging himself physically. He is an accomplished endurance athlete with:
1. Multiple Spartan Race medals
2. Completion of the Ultra 50K Mountain Mist Trail Run in Alabama
3. TOK 10 Challenge: 450-mile cycling tour across South India
4. Weekly routines that include trail running, hiking, yoga, Peloton rides, and strength training
His dedication to health and resilience mirrors the same drive he brings to every client relationship.
Mission & Values
“To safeguard private practices, doctors, and hospitals from revenue loss by leveraging skilled labor, AI-driven technology, and compassionate support.”
Raja’s unwavering commitment to client success has resulted in an exceptional client retention rate of over 99%. He leads by example prioritizing continuous education, team training, and knowledge sharing across his global workforce.
Dr. Udaya Shivangi
Chief Executive Officer
Dr. Udaya Shivangi
Chief Executive Officer
● Research & Grants: Her work includes groundbreaking studies on sleep apnea, insomnia, and geriatric health, supported by grants from institutions like Merck……..Read More
Dr. Shivangi’s career reflects a passion for community health and philanthropy, including: ● Her commitment to improving provider outcomes and patient-centered care shapes the vision and values at ABC. Dr. Shivangi also serves as a mentor and strategic advisor, ensuring the ABC team remains focused on delivering value-driven solutions across the revenue cycle. As CEO, Dr. Shivangi leverages her medical and administrative expertise to:Commitment to Service & Innovation
● Organizing fundraisers for suicide prevention and blood drives.
● Distributing HPV vaccines to underserved populations.
● Introduced innovative billing and RCM strategies to streamline processes and reduce administrative burden.
● Leveraged data analytics and technology to enhance billing accuracy, compliance, and provider profitability.
● Developed systems to improve claim approval rates, first-pass success, and documentation standards.
● Bridged clinical workflows with administrative best practices, ensuring alignment between care delivery and billing.
● Led community health initiatives, including COVID-19 awareness drives, vaccination support, and sleep hygiene programs.
● Promoted health equity and access, especially for underserved and multi-ethnic populations.
● Collaborated with national healthcare associations, driving policy discussions and professional development in sleep medicine and revenue cycle operations.
● Continuously adapts to changing regulations and payer guidelines, ensuring healthcare organizations stay ahead of compliance standards.
● Offering free sleep health education and services to uninsured patients.Driving Growth at Apple Billing and Credentialing
● Provide strategic guidance to healthcare providers, ensuring compliant and efficient billing practices.
● Supporting providers in applying accurate coding practices, resulting in higher reimbursement rates and overall revenue growth
● Her focus on accurate coding, proper documentation, and adherence to billing guidelines has led to increased first-pass claim acceptance rates.
● Improving revenue cycle performance by integrating clinical workflows with established billing guidelines.
● Monitoring payer trends and regulatory updates, ensuring providers remain compliant with changing healthcare policies.
● Enhance patient engagement through transparent billing processes and education.
Mission: To bridge the gap between clinical excellence and financial sustainability by ensuring accurate, ethical, and patient-focused medical billing practices that empower providers and enhance healthcare delivery.
SSiva Thangaraj
The Compliance Officer
SSiva Thangaraj
The Compliance Officer
SSiva Thangaraj serves as the Compliance Officer at Apple Billing and Credentialing (ABC), bringing over 20 years of diverse IT expertise in supply chain, finance, and healthcare. Her career has been defined by precision, integrity, and innovation—qualities that shape ABC’s strong compliance framework.
Leadership at ABC
She ensures that all operations meet the highest industry standards, with strict adherence to HIPAA regulations and other federal and state requirements governing healthcare data privacy and security. SSiva plays a pivotal role in safeguarding sensitive health information while ensuring providers remain compliant and protected.
Educational Background and Expertise
SSiva holds an MBA from Emory University’s Goizueta Business School and a Juris Master’s degree from Emory Law School, specializing in business compliance and cybersecurity. This rare combination of business strategy and legal expertise allows her to bridge operational efficiency with regulatory rigor……Read More
Bridging Business Strategy and Regulatory Compliance
Her unique background enables ABC to proactively anticipate risks, maintain uncompromising compliance, and uphold best practices for providers, patients, and stakeholders alike.
Her leadership extends beyond oversight. She has led company-wide compliance training, enhanced internal audit protocols, and introduced advanced cybersecurity measures that strengthen ABC’s reputation as a trusted, HIPAA-compliant partner in billing and credentialing.
Commitment to Data Security and HIPAA Compliance
With her technical knowledge, legal insight, and proactive leadership, SSiva ensures that ABC is not just a billing company but a model of regulatory integrity and secure healthcare operations.
Legacy of Leadership and Industry Impact
Through her vision and dedication, SSiva continues to set the standard for excellence in compliance, making a lasting impact on ABC and the broader healthcare billing and credentialing industry.
Michael Williams
(Poisollamaiyan Subramanian)
Client Manager
Michael Williams
(Poisollamaiyan Subramanian)
Client Manager
Tireless, Fast, and Always available
Clients often describe Michael as tireless, quick, and incredibly responsive. His ability to foresee problems before they arise and act proactively is one of his greatest strengths. Whether it’s resolving complex claim issues, streamlining billing workflows, or initiating urgent payer escalations, Michael gets it done—fast.Proven track record in medical billing & credentialing
Michael brings over 10 years of dedicated service at Apple Billing and Credentialing, where he has become a respected leader and strategic thinker in the healthcare revenue cycle.Core Areas of Expertise:
- Client Communication & Patient Engagement
- Prompt Response to Client Queries
- Effective Documentation of Team Meetings and Decisions
- Insurance AR Follow-up & Denial Management
- Statement Coordination & Payment Posting
- Team Leadership & Process Optimization
ABC’s 5-star Google reviews stand as a testimony to the results Michael has achieved for his clients—many of whom have stayed with ABC for the long term because of the trust and reliability he brings to the table…….Read More
Michael is also the heart behind ABC’s recruitment strategy, helping to build high-performance teams that align with client needs. His rare ability to read people well makes him not only a great manager but also an excellent mentor. Whether it’s team training, conflict resolution, or client communication, Michael brings clarity, empathy, and strategic thinking. Living with his supportive wife and their 5-year-old son, Michael also cares for his elderly parents, reflecting his deep sense of responsibility and family values. Michael blends professional excellence with strong personal values. He believes that trust and long-term relationships are built through availability, transparency, and consistent delivery. When asked what skill impresses clients the most, Michael says: “Clients value being heard and understood. They trust that their concerns will be resolved quickly and thoroughly often before they need to follow up. That reliability gives them peace of mind”. Holding a Bachelor’s degree in Electronics and Communication Engineering, Michael brings a structured and analytical mindset to every task. He’s also passionate about personal growth, an avid reader of history, finance, and leadership books, and a cycling enthusiast who logged 1,200 kilometers in 2024. Michael Williams isn’t just a client relationship manager he’s your strategic partner in revenue growth and operational efficiency. With him leading your billing team, you’re not just in good hands, you’re in the best hands.A Keen Reader of People and Processes
Personal touch and values
He lives by the guiding principle shared by Raja Chandra: “Do the right thing even when no one is watching”. This philosophy shapes both his personal life and his professional leadership.Education & Passion
